FAQs: ID Verification

What is the purpose of an identity check?

An identity check is beneficial to ensure the applicant is submitting their own details to you and that they are who they say they are.

What documents can a renter supply to evidence their Identity?

We are able to accept international documents to evidence identity, please click here for a complete list of countries and acceptable identity documents. The different forms of ID we accept are:

• Passport
• ID card
• Residence Permit
• Drivers License

How much does an identity check cost?

If an ID verification is not active on a RentPassport you will see a request button on the RentPassport. Click this button and you will be able to see the price before submitting a request. Costs may vary per account.

How do you verify an ID?

Canopy is partnered with IDnow to verify ID documents.