If you have requested a RentPassport™ and need to cancel the request, follow the steps below.
Please note if the applicant has shared their RentPassport™ with you, you will not be able to cancel the request. You can, however, archive the RentPassport™. Click here for instructions on archiving a RentPassport™.
Step 1: Sign in to your Canopy HQ
Step 2: Once signed into HQ, select the RentPassports™ from the navigation panel.
Step 3: On the top panel, click 'Invited'. This will display all active RentPassport™ requests you have where the renter has not connected to you.
Step 4: Locate the invite you would like to cancel. Expand the menu by clicking on the 3 dots next to the invite.
Step 5: Click "Cancel Invite". You have now successfully cancelled the invitation and this request will be removed from your HQ.