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Guarantor criteria
Updated over 9 months ago

Guarantors are available on request for individual renters. The renter will provide us contact details for their guarantor in-app and we will send them an invite to create a RentPassport®.

For steps on how to request a guarantor please visit How to request a Guarantor

Guarantor criteria:

  • Must be UK-based

  • Must earn at least 36X the monthly rental income per annum in order to cover the renter's rent

  • Must not have any active CCJs or any satisfied CCJs within the last 3 years.

How can a guarantor fail referencing?

Below are a number of reasons a guarantor could fail referencing:

  • If the guarantor does not meet the income affordability

  • If they have variable employment such as temporary or casual employment

  • If they have been self-employed for less than 3 months or cannot provide sufficient proof of income

  • If they have a negative credit history

  • If their residency and ownership at the addresses provided cannot be proved

  • Information on the application is found to be fraudulent

We have now partnered with RentGuarantor to provide a guarantor replacement scheme for renters that are not able to provide a suitable guarantor. For more information, visit our FAQs: Guarantor Replacement Scheme or contact your account manager.

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