Can I reference a company?
We do offer company referencing at an additional fee. You can find more information here.
Why is the renter's income section still outstanding if the employment reference is verified?
The income section is part of the instant RentPassport™ and the employment reference is part of the full RentPassport™.
We like to obtain Open Banking transactions or official documentation to fully validate their income for you. This way you can be sure we have thoroughly checked their affordability.
The applicant has provided me with their documents, can I send these directly to Canopy?
The applicant may delay their application if they do not complete their RentPassport™ as we need this information to review and verify their documents. Although you can send these to us, it is better to ask the applicant to upload this directly onto their RentPassport™.